Marketing
Paula Clendaniel
Chief Marketing Officer
As Chief Marketing Officer, Paula leads V.I.P. Mortgage, Inc.'s brand strategy, marketing initiatives, and communications. With a focus on innovation and growth, she oversees digital marketing, content creation, and campaigns that strengthen our reputation, support our loan officers, and connect more families with the dream of homeownership.
Fun Facts: I love puzzles, I'm going to be a first time Auntie, and I'm learning French.
Erin Kaiser
VP of Business Development
Erin drives growth at V.I.P. Mortgage, Inc. (and its family of companies) through strategic marketing, recruiting, and business development initiatives. She specializes in crafting actionable strategies, managing key vendor relationships, and building partnerships that strengthen our team and expand our reach. By combing her expertise in marketing, recruiting, and operations, she ensures V.I.P. Mortgage, Inc. continues to grow efficiently while delivering exceptional service to clients and partners.
Jocelyn Casso
Marketing Operations Manager
Jocelyn drives efficiency at V.I.P. Mortgage, Inc. by leading the marketing team, streamlining workflows, and implementing automation that supports company growth. She mentors coordinators and collaborates with business development and other departments, and supports the CMO in executing strategic initiatives. By combining leaderships, strategy, and operations expertise, Jocelyn ensures marketing runs seamlessly while delivering value to clients and partners. Fun Facts: I used to run my own online clothing store/business. I'm a big bookworm - favorite genres are thriller/mysteries, and I love scary movies, but not the gory ones
Christian Espanol
Senior Graphic Designer
As Senior Graphic Designer, Christian is the creative force behind all of V.I.P. Mortgage, Inc.'s (and family of companies) visual materials. From flyers, social media graphics, and booklets to signage and event collateral, he ensures every design is polished, on-brand, and impactful. His work helps our team communicate clearly, stand out in the marketplace, and deliver a consistent brand experience across every channel. Fun Facts: I've lived in at least 2 haunted homes, I've saved multiple lives while hiking, I once participated in a nationwide 4-Month Stock Market Investment Competition, starting with $10k, and at one point I was 8th in the nation and had $1.5 million
Travis Harley
Technical Marketing Manager
As Technical Marketing Manager, Travis ensures V.I.P. Mortgage, Inc.'s (and family of companies) digital presence runs smoothly by managing all website inquires and online requests. Serving as the first point of contact for our web communications, he keeps our online experience seamless, responsive, and aligned with our commitment to exceptional service. Fun Facts: I'm fluent in Romanian, I have 6 chickens, and I like to party
Alyssa Caldarazzo
Marketing Coordinator
Alyssa supports her teams by managing all marketing requests and keeping projects on track from concept to completion. From coordination email campaigns, strategy meetings, and profile updates to assisting with graphic design initiatives, she ensures every project is polished and delivered on time. Her organizational skills and collaborative approach help her team stay focused and effective in serving clients. Fun facts: I will go to any concert, even if I don't know the artist very well, my favorite movie is How to Lose a Guy in 10 Days (or any romcom really), and I'm a mother to Luna
Lauren Else
Marketing Coordinator
As Marketing Coordinator, Lauren is the trusted partner for her assigned team, handling all incoming marketing requests while keeping projects on track from start to finish. She manages everything from email deployments, campaigns, and strategy meetings to profile updates, blog writing, and day-to-day marketing support. By combining strong project management skills with a collaborative approach, she ensures her team has the tools and resources they need to grow their business and serve clients. Fun Facts: I lived in Sydney, Australia working abroad, I can speak German, I have a spray tan business
McKenzie Braun
Loan Coordinator
Kenzie and partners closely with the marketing team to ensure product information is accurate, clear, and accessible for both clients and internal teams. She also plays a key role in supporting client review initiatives, helping enhance our online reputation and supporting our Loan Officers.